Terms and Conditions

1. Scope of Engineering & Software Services

BHSOFT IT SOLUTION delivers end-to-end technology services including full-stack web and mobile application engineering, autonomous AI calling agents, WhatsApp automation, enterprise CRM implementations, and performance SEO. All client engagements are governed by individual Statements of Work (SOW) defining milestones, timelines, and deliverables.

2. Intellectual Property Rights & Ownership

Unless otherwise specified in a formal Master Services Agreement (MSA):

• Client Deliverables: Upon final milestone payment clearance, 100% of custom code, databases, design assets, and deployment keys transfer to the client.
• Pre-Existing Frameworks: Open-source components, proprietary utility libraries, and reusable scaffolds developed by BHSOFT remain licensed under standard permissive licenses (MIT/Apache 2.0 or commercial grant).

3. Service Levels & Warranty Support

All production code delivered by BHSOFT IT SOLUTION includes a standard 30-day bug-fix warranty period post-deployment. We ensure code conforms to agreed architectural benchmarks, security best practices, and responsive design standards across major browsers.

4. Third-Party API & Cloud Infrastructure Costs

Clients are responsible for their third-party operational fees (such as OpenAI/Anthropic model inference tokens, Twilio telephony charges, Meta WhatsApp Cloud API fees, Vercel/AWS cloud hosting, and domain registrations). BHSOFT assists in provisioning and cost-optimizing these accounts under the client's direct billing.

5. Limitation of Liability & Governing Law

BHSOFT IT SOLUTION shall not be held liable for indirect, incidental, or consequential damages resulting from third-party cloud outages, telecom carrier restrictions, or external API disruptions. These terms are governed by the laws of India, with exclusive jurisdiction in the courts of Jaipur, Rajasthan.