Privacy Policy

1. Information We Collect

When you submit an inquiry, request a demonstration, or engage BHSOFT IT SOLUTION for custom software engineering, AI agent development, or automation workflows, we may collect:

• Contact Information: Full name, corporate email address, WhatsApp/phone number, company name, and job title.
• Project Requirements: Architecture specifications, desired feature scopes, technology stack preferences, and integration goals.
• Technical Logs: IP address, browser type, operating system, device details, and site usage metrics collected anonymously via standard server diagnostics.

2. How We Use Collected Data

BHSOFT strictly utilizes gathered data to:

3. Non-Disclosure & Confidentiality

We treat client intellectual property, databases, API keys, AI model prompts, and proprietary business logic with institutional confidentiality. BHSOFT IT SOLUTION signs standard bilateral Non-Disclosure Agreements (NDAs) prior to auditing proprietary codebases or connecting production credentials.

4. Third-Party Integrations & Analytics

Our web systems may leverage vetted infrastructure providers (including Cloudflare, Vercel, Supabase, Google Cloud, AWS, Twilio, and Meta WhatsApp Cloud API) to deliver production services. Each third-party operates in compliance with international privacy protocols (SOC2, GDPR, ISO 27001). We never sell or broker customer data to brokers or advertisers.

5. Data Retention & Your Rights

In accordance with India's Digital Personal Data Protection (DPDP) Act and international privacy frameworks, you have the right to inspect, update, or request permanent deletion of your inquiry details and submitted project data at any time.